Bookstore purchases can be returned within 10 days of receipt provided that they are in the same condition as shipped and received. Please include paperwork in the box that includes your name a note requesting store credit or a refund to your credit card. If no request is made, we will issue a store credit to your account.

Return address: WebSteem, 115 cours de la Libération et du Général de Gaulle 38100 Grenoble, France.

If you receive a damaged shipment, contact us immediately at +33 (0)6 78 28 19 27 for assistance. Please keep all shipping materials as we may need to make a claim on the shipment.

If you have any additional questions please feel free to email us at or call +33 (0)6 78 28 19 27.